On Monday May 19 the NROES server went down, sometime at 10:32 am. It was brought back up at 8:05 am on Tuesday morning. Originally it was presumed that there was an error with one of the drives in the RAID5 array, but when it went down again today (between 4:10 am and 9:10 am) it was discovered that it was the SCSI backplane (attached to the back of the drive cage) that was faulty.
The drives were removed from the server and placed into a backup server. The array was rebuilt and everything is working fine again.
During the downtime no users would have been able to submit orders using NROES. We are sorry for any inconvenience the outage may have caused.
