NROES – The Official Blog

National Refrigeration Order Entry System

Archive for May, 2008

Service Interruptions

Posted by nroes on May 21, 2008

On Monday May 19 the NROES server went down, sometime at 10:32 am.  It was brought back up at 8:05 am on Tuesday morning.  Originally it was presumed that there was an error with one of the drives in the RAID5 array, but when it went down again today (between 4:10 am and 9:10 am) it was discovered that it was the SCSI backplane (attached to the back of the drive cage) that was faulty.

pe285010

The drives were removed from the server and placed into a backup server.  The array was rebuilt and everything is working fine again.

During the downtime no users would have been able to submit orders using NROES.  We are sorry for any inconvenience the outage may have caused.

Posted in Intermediate Update | Tagged: , | Leave a Comment »

RSU4 – Regularly Scheduled Update #4

Posted by nroes on May 13, 2008

NROES Regularly Scheduled Update (RSU4) for May 13, 2008

Items included in this update:

  1. Adjusted option availability on low profile hot gas defrost models.  Pre-assembled Hot Gas option no longer available for selection.  There are specific options available for hot gas defrost evaporators.
  2. Added option for sub-cooling circuit in condenser on all KES, TES & KES condensing units.
  3. Corrected the wording for the adjustable pressure control options on all condensing units.  If an adjustable pressure control is requested, the unit will come with flex hoses automatically.                                        APCDesc  
  4. Lead times adjusted…again to be back to normal per RSU1.  For some reason they did not update properly.
  5. NEW printing option now available.  You may now choose to show or hide the prices for each line item on the printed Quote.

Posted in RSU | Tagged: , , , | Leave a Comment »